Return Policy
You may return items in original, un-used/un-worn condition sold and fulfilled by Hazard 4 within 60 days (NO EXCEPTION) of order ship date for a full refund minus shipping/handling fees or within 365 days for store credit. Items must be returned in their original packaging along with original sales receipt.
Visit the link here to request a Return Authorization Number (RA#): RMA Request.
If you have no existing open returns related to the order, it will say "There are no Returns". You must click on the gray "Request New Return" button to start the RA request (if you're on a mobile device - you might have to scroll around to look for the "Request New Return" button).
We do not accept RA request by phone. If your item is eligible for return, you'll receive an assigned RA# and instruction for your return by email. Any package arrived at our facility without a valid RA# will be discarded and will not be refunded. Return package should be mailed out by the date indicated and shipped to the address provided on your Return Authorization instruction email. Any returned item that is not in its original, un-used/un-worn condition will not be refunded and will be sent back to you at your own option and expense. We will deduct a 15% material handling charge for any missing parts/packaging. Please ship the product freight prepaid and insured (Hazard 4 assumes no responsibility for lost package or missing item(s) from the customer to our facility and shipping charges are not refundable).
Make sure to ship your return as instructed by email. We are not open to the public and will not accept walk-ins.
We'll provide U.S. ground pre-paid shipping label ONLY if the return is a result of our fulfillment error: you received an incorrect item/quantity or you received damaged/defective item(s) upon receipt. You must notify us within 7 days of package arrival in order to receive pre-paid shipping label. We will ship out the replacement package via the same shipping method as the original order. This is applicable to states within the continental U.S. only. We are not able to provide pre-paid shipping labels for international orders.
Refund for Returned Item
We will process your refund within 2-4 weeks of receiving the return. Any returned item without its original packaging material will only be issued a refund of the product minus 15% material handling charge. Any item returned with missing parts or not in its original, un-used/un-worn condition will not be refunded and the item will be discarded or sent back at your own choice and expense. Please inspect your return carefully before sending it.
Exchanges Policy
We do not accept exchange request. If your order has not been shipped, you can cancel the order the re-order correct items. If you have already received your order, please follow our returns policy. We suggest that you place a new order for the item you desire at the same time you prepare for the return to save time.
You may return items in original, un-used/un-worn condition sold and fulfilled by Hazard 4 within 60 days (NO EXCEPTION) of order ship date for a full refund minus shipping/handling fees or within 365 days for store credit. Items must be returned in their original packaging along with original sales receipt.
Visit the link here to request a Return Authorization Number (RA#): RMA Request.
If you have no existing open returns related to the order, it will say "There are no Returns". You must click on the gray "Request New Return" button to start the RA request (if you're on a mobile device - you might have to scroll around to look for the "Request New Return" button).
We do not accept RA request by phone. If your item is eligible for return, you'll receive an assigned RA# and instruction for your return by email. Any package arrived at our facility without a valid RA# will be discarded and will not be refunded. Return package should be mailed out by the date indicated and shipped to the address provided on your Return Authorization instruction email. Any returned item that is not in its original, un-used/un-worn condition will not be refunded and will be sent back to you at your own option and expense. We will deduct a 15% material handling charge for any missing parts/packaging. Please ship the product freight prepaid and insured (Hazard 4 assumes no responsibility for lost package or missing item(s) from the customer to our facility and shipping charges are not refundable).
Make sure to ship your return as instructed by email. We are not open to the public and will not accept walk-ins.
We'll provide U.S. ground pre-paid shipping label ONLY if the return is a result of our fulfillment error: you received an incorrect item/quantity or you received damaged/defective item(s) upon receipt. You must notify us within 7 days of package arrival in order to receive pre-paid shipping label. We will ship out the replacement package via the same shipping method as the original order. This is applicable to states within the continental U.S. only. We are not able to provide pre-paid shipping labels for international orders.
Refund for Returned Item
We will process your refund within 2-4 weeks of receiving the return. Any returned item without its original packaging material will only be issued a refund of the product minus 15% material handling charge. Any item returned with missing parts or not in its original, un-used/un-worn condition will not be refunded and the item will be discarded or sent back at your own choice and expense. Please inspect your return carefully before sending it.
Exchanges Policy
We do not accept exchange request. If your order has not been shipped, you can cancel the order the re-order correct items. If you have already received your order, please follow our returns policy. We suggest that you place a new order for the item you desire at the same time you prepare for the return to save time.